Let’s say a driver has three packages to deliver (OK, it’s not the most realistic example - we know most delivery drivers have way more stops in a day - but bear with us). It’s also handy for you and your drivers - making sure you stay on track with your delivery time objectives. When placed side by side with the estimated time of departure, the ETA allows you to calculate the expected duration of a driver’s stop.ĮTA can also be useful for customers, giving them a set time to expect their package. What is ETA (estimated time of arrival)?Įstimated time of arrival refers to when you expect a driver to arrive at a customer’s building. In addition to a quick definition for each term, we’ll give you a concrete example so you can see how it applies in the real world. This article introduces some essential shipping terms you should know as a dispatch manager. Using these terms can help you more easily categorize, track, and prioritize deliveries. While these terms originated in the maritime shipping industry, you can also apply them to last-mile delivery. Say what? Don’t worry we’ll explain what they all mean! The good news is that you can simplify your job in delivery management by mastering some basic shipping terms, like ETA, ETD, ATD, and ATA. Planes, trains, boats, vehicles, and even bicycles can be part of a single package’s journey! And tracking all those stages can be complex. ![]() However, those packages need to go through several stages of processing and transit before making it to their new homes. The shipping industry is booming as more and more people order products online - sending them directly to their doorsteps. Another hack to simplify your workday? Circuit for Teams routing software. A basic understanding of shipping terms can make your job as a dispatch manager easier.
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